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National Grid: Cloud & digital transformation leadership

Leading cloud and internal product technology during a major digital transformation, balancing modernization with reliability.

At a glance

Challenge
Modernize cloud platforms while protecting reliability for critical utility operations.
Scope
Public/private cloud and internal product delivery across multiple teams.
Timeline
Multi-year transformation window with phased milestones.
Measurable outcomes
Improved platform maturity, delivery velocity, and operational stability.
Industry
Utilities
Scope
Public/private cloud + internal products
Focus
Platform maturity + delivery velocity
Role
Senior technology leader — platform strategy, execution leadership, stakeholder alignment
Approach
Modernization roadmap, platform reliability, and operating-model alignment

Results

  • Improved platform maturity
  • Increased delivery velocity
  • Strengthened operational reliability
  • Clear execution during high-visibility transformation

Context

National Grid was executing a major digital transformation at enterprise scale.

Reliability constraints and organizational complexity made disciplined execution essential.

The problem

The organization needed to modernize platforms and internal products without destabilizing critical operations.

At the same time, delivery performance and stakeholder alignment had to improve.

  • Maintain service stability during modernization.
  • Coordinate multiple teams and leadership priorities.
  • Increase speed without introducing operational risk.

The approach

We developed a pragmatic roadmap that tied technical modernization to clear operating outcomes.

Execution emphasized ownership clarity, platform reliability, and high-visibility progress tracking.

  • Roadmap aligned to platform health and delivery goals.
  • Operating-model updates to support sustained execution.
  • Cross-functional governance for sequencing and tradeoffs.

What I led

I led technology direction and execution across cloud and internal product efforts.

My focus was creating alignment, reducing ambiguity, and driving delivery under enterprise constraints.

Results

The transformation period produced gains in platform maturity, velocity, and operational reliability.

Teams were able to deliver more consistently during a high-visibility change program.

Lessons

Transformation succeeds when modernization is connected to operations and ownership, not just architecture plans.

Execution clarity is a multiplier in complex enterprise environments.

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